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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


How to create a PowerDialer list based on the custom PowerDialer list entity
Power Dialing lists in TelephoneIntegration for Microsoft Dynamics 365 (CRM) usually bases on Microsoft Dynamics 365 (CRM) Campaign Activities or on custom power dialer list entities. But you can also create a Power Dialer list based on custom power dialer list entities. Please follow the below tutorial in order to create such a list.

How to work with PowerDialer for TelephoneIntegration
The handling of PowerDialer for Microsoft Dynamics 365 (CRM) is very intuitive. This article outlines how easy it is to work with PowerDialer.

How to embed SmartBar as a WebResource
Please follow this step-by-step instruction to properly embed SmartBar as a webresource into your Microsoft Dynamics 365 (CRM).

How to add Custom Buttons to SmartBar
SmartBar for MS Dynamics CRM 2015/2016 and Dynamics 365 enables you to create custom buttons next to the standard buttons.

How to add and/or remove Standard Buttons in SmartBar
The customization of Standard SmartBar buttons is said to be one of the easiest things that you can do with our addons.

How to upgrade to Microsoft Dynamics 365
Our addons are ready for Microsoft Dynamics 365! It requires only a few easy steps to upgrade our addons to Microsoft Dynamics 365.

How to activate Template Designers (per user) for DocumentsCorePack Online Services
Login to our website (http://www.mscrm-addons.com/LoginPage) and navigate to My Account Overview > My Cloud Services.

How to complete the ActivityTools' update from AppSource
This article outlines how the update process for the new ActivityTools AppSource version (2016.2) must be finished. !! This post is only relevant for you, if the below error message appears above your ActivityTools version.

How to access the DocumentsCorePack Server Based General Settings for Microsoft Dynamics 365
Once you have installed DocumentsCorePack ServerBased (DCP SB) successfully, you are provided with the DCP SB Configuration. But of course, you can also open the configuration randomly. To do so, simply navigate to Settings > mscrm-addons > DocumentsCorePack. The General Settings-tab itself consists of three sub-areas, which will be explained within the following article: The General Settings, the Advanced Settings and the Special Settings.

When should I use the Deep Fetch Analyzer?
Please note: Do not activate the following feature without having consulted our support/dev team! The Fetch Analyzer uses an unusual fetch in the background. This is why you are NOT allowed to change this setting without permission. But if you have already got the permission from our support team or one of our developers, please follow the below instructions.