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Insecure content warning in IE when using FileExplorer with IFD

If you have configured your CRM for IFD and also have enabled our FileExplorer Integration, Internet Explorer (IE) will either not load the FileExplorer or show a message about insecure content.


Figure 1: FileExplorer not visible


Figure 2: Internet Explorer shows insecure content warning

If you run into this problem, please follow the steps below to resolve this issue.

There are two IE settings you need to modify

1. Add the DocumentsCorePack (DCP) Server FQDN DNS name to the trusted sites.
Open the IE Settings and on the Security-tab page, switch to Trusted Sites and click on Sites to add the fully domain name of DocumentsCorePack (e.g. https://documentscorepackserver.c3.ptm-edv.at)


Figure 3: IE Settings showing how to add DocumentsCorePack to the trusted sites

2. Modify the Local Intranet zone to allow mixed content
Open the IE Settings and on the Security-tab page, switch to Local Intranet and click on Custom Level to modify the settings.


Figure 4: IE Settings showing Local Intranet options

Then you have to scroll down to Miscellaneous and enable Display Mixed Content


Figure 5: Enable Display Mixed content

After you have applied these settings, please restart Internet Explorer.
Hereafter, the FileExplorer documents will be shown without any prompt in the an IFD environment.


Figure 6: FileExplorer Documents in IFD

That’s it! We appreciate your feedback! Please share your thoughts by sending an e-mail to support@mscrm-addons.com.




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