mscrm-addons.com - Blog

IMPORTANT INFORMATION

This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information. 
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

News.mscrm-addons.com Blog

rss

Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


How to delete metadata in DocumentsCorePack

This article outlines how to delete metadata in DocumentsCorePack.

Please note: It is important to close the DCP dataprovider and all open MS Word instances before you proceed. ​

Step 1: Open the metadata save location
To do so, please open the Windows Explorer and look for %appdata%\DCP\metadata. In this folder you will find a directory with your CRM organizations' name. 

Figure 1: Look for metadata in the Windows Explorer

Step 2: Delete the metadata
Please delete all the files in that folder. 

Figure 2: Delete metadata

Step 3: Restart MS Word and the DCP dataprovider 
Last but not least, restart MS Word and the DCP dataprovider. Please learn how to restart the dataprovider here

That's it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com






Comments are closed.