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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Bianca
Bianca
Bianca's Blog

Per User Licensing limitations
For most of our prodcuts we do allow to either license all active users or only the subset of users that requires to use our solutions. This comes with certain limitations in functionality where usage of our Addon cannot be related back to a specific user. ​This blog article explains the limitations and considerations you need be aware of when purchasing a "per User" license.

How licenses are counted
This blog article outlines how licenses are counted in our system. The counting mechanism varies depending on the type of license being used.

Troubleshooting for Load Balancing - On-Premise
This blog article outlines how to proceed if you have an issue with your Load Balancing service for DocumentsCorePack On-Premise.

DocumentsCorePack Server Based Load Balancing Services
If there are many documents to be processed by a DocumentsCorePack, it may occur that one service is not enough. This issue can be solved by installing a DocumentsCorePack (DCP) ServerBased Load Balancing Service. This article outlines the functionality of such a DCP Load Balancing Service and how to install it.

DocumentsCorePack UI issue
This blog article outlines how to proceed if attributes options are not displayed when using the DocumentsCorePack Template Designer.

Conditional access for Azure Active Directory
This blog article refers to Azure Active Directory (AAD) and outlines how to proceed if you are using the location condition in AAD conditional access and get the following error message "Blocked by conditional access".

Power Dialer sorting rules of phone calls
This blog article outlines how the PowerDialer sorts phone calls.

Recap: eXtreme365 and User Group Summit in Amsterdam
An awesome week in the country of bikes, cheese, clogs, Heineken .... ended. We had such a great time last week at eXtreme365 and User Group Summit in Amsterdam. Thank you for joining us! It was a pleasure for us to be part of such a great experience and to meet old and also new business partners and customers.

AttachmentExtractor plugin file access behavior
This blog article outlines the AttachmentExtractor plugin file access behavior if your service stops running.

Trigger a workflow in batch-operations from the dialog
This blog article outlines how to execute a workflow based on the main entity in the batch case.