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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


TelephoneIntegration Client supports Unified Interface module view
This blog article outlines how to activate the Unified Interface module view via TelephoneIntegration Client.

Celebrating 20 years of PTM
We want to say thank you...This year, PTM EDV-Systeme GmbH is celebrating its 20th year as a high-quality software solution provider. We thank our clients, employees, and shareholders for their contributions to our continued success.

How to find out the internal value of an option field
This short blog article outlines how to search for the internal value of an option field.

How to configure an Onpremise Service with CRM Online
This article outlines how to create a SettingsKey manually in Dynamics365-online with Service running onpremise.

How to open the fields.xml settings in Dynamics 365?
This article outlines how to open the server-side Dynamics 365-fields.xml-Settings.

Heartbeat service restart behaviour
This blog article outlines how the heartbeat service restart behaviour works in case that Dynamics 365 is not available for some reason.

How to activate per User Licensing in Dynamics 365
This article outlines how to activate a per User License in Dynamics 365 for ActivityTools, GroupCalendar, PowerSearch, SmartBar and TelephoneIntegration

How to shorten an alias (Alias is longer than 128 characters)
This article outlines how to shorten an alias in DocumentsCorePack-Template Designer.

How to build Multilevel-Relationships
This blog article outlines how to build a Multilevel-Relationship from Quote > Quote Line (Quote Product) > Product.