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You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


How to upgrade to MS CRM 2015
On November 27, 2014 in *General* by Michael Dohr Michael Dohr

This article provides a step-by-step upgrade path of our solutions to the new MS CRM 2015 release!

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4431 Views
Tagged With: 2011, 2013, 4.0, ActivityTools, AE, Alerts, AM, AT, AttachmentExtractor, AutoMerge, Client, compability, Dashboard, DB, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, PS 2.0, RC, RecordCounter, SB, Server, Silverlight, SmartBar, TelephoneIntegration, TI, update, upgrade
Certificate Changes in an IFD environment
On June 26, 2014 in *General* by Jin Yan Jin Yan

This blog article explains what to do if one of the certificates has changed in the IFD environment. If so, our products require additional steps in order to work again.

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5198 Views
Tagged With: 2011, 2013, 2015, 2016, 4.0, ActivityTools, AE, Alerts, AM, AT, AttachmentExtractor, AutoMerge, Client, configuration, Dashboard, DB, DCP, GC, GroupCalendar, IFD, PowerSearch, PS, PS 2.0, RC, RecordCounter, SB, security, Server, Silverlight, TelephoneIntegration, TI
How to enable debugging - Overview
On January 25, 2012 in *General* by Bäck Martin Bäck Martin

Please select the product and CRM version form the table below and follow the link to get redirected to a description of how to debug.

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2355 Views
Tagged With: 2011, 2013, 2015, 2016, 365, Activity Tools debug, ActivityTools, AE, AE debug, AM, AM debug, AT, AT debug, Attachment Extractor debug, AttachmentExtractor, Auto Merge debug, AutoMerge, DCP, DCP debug, debug, debug overview, debugging overview, Documents core pack debug, DocumentsCorePack, GC, GC debug, Group Calendar debug, GroupCalendar, overview debug, overview debugging, Power Search ddebug, PowerSearch, PS, PS 2.0, PS debug, RC, RC debug, Record Counter debug, RecordCounter, SB, SB debug, Silverlight, Smart Bar debug, SmartBar, Telephone Integration debug, TelephoneIntegration, TI, TI debug
How to create a SettingsKey manually in MS Dynamics CRM 2011
On November 30, 2011 in *General* by SSteinklauber SSteinklauber

Sometimes, you may be asked to create a new settingskey for one of our products. This article outlines how to do so. 

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3182 Views
Tagged With: RC, 2011, 2013, 2015, 2016, 365, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, PS 2.0, RecordCounter, setting, settingskey, Silverlight, TelephoneIntegration, TI, troubleshooting
Information on Security roles: Which roles are needed for which solution?
On September 5, 2011 in *General* by Michael Dohr Michael Dohr

This article explains the security roles that must be assigned to users that should be allowed to use our Add-Ons.  

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7488 Views
Tagged With: Silverlight, 2011, 2013, 2015, 2016, 365, 4.0, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, PS 2.0, SB, security, Server, SmartBar, TelephoneIntegration, TI
Connection dialog retrieves organizations, but refuses to connect
On May 30, 2011 in *General* by Kokely Christoph Kokely Christoph

Check the log textbox if the following statement is present (might be accomodated by a 401 exception).

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2153 Views
Tagged With: RC, 365, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, error, GC, GroupCalendar, PowerSearch, PS, PS 2.0, RC, RecordCounter, SB, Server, Silverlight, SmartBar, TelephoneIntegration, TI, troubleshooting, troubleshooting

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Online GC TI license SB XML AT AttachmentExtractor configuration upgrade AutoMerge TelephoneIntegration 365 DocX 2016 button dashboard debug Business Insight PS 2.0 4.0 PowerSearch Client event TelephoneIntegration configuration SP service workflow TI 2011 error DB AppSource RC DCP DCP AE Fun GroupCalendar Dynamics 365 2015 PS ActivityTools template e-Mail setting call update GroupCalendar Dynamics 365 2016 RC 365 SmartBar troubleshooting Server Office 2015 PS Word DocumentsCorePack SB AttachmentExtractor AT SmartBar OnPremise PowerSearch install DocumentsCorePack AE error ActivityTools CTI template number print 2013 SharePoint settingskey Silverlight AM GC RecordCounter e-Signature