This blog article outlines how to proceed if you get the following error message in your web browser: "Resource not found for the segment ‘ptm_......’.
A full error message can look like this:
Error from FetchWebApi: Ressource not found for the segment ‘ptm_mscrmaddons_keies’
We have only experienced this problem for OnPremisse installation so far.
The problem is, that the EntitySet property of our custom entities is not correct. Normally a manual reimport of the correct CRM solution with the option "Overwrite Customizations" can fix this.
How to fix for OnPremise installations
Figure 2: Overwrite customizations
Error message: Resource not found for the segment ‘ptm_mscrmaddons_keies’
CRM version: 8.2
Installed product: DocumentsCorePack
Reimport the solution "MSCRMADDONScomGeneral.zip" of the folder "C:\Program Files (x86)\PTM EDV-Systeme GmbH\DocumentsCorePack Server for Microsoft Dynamics 365\essential".
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