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How licenses are counted

This blog article outlines how licenses are counted in our system. The counting mechanism varies depending on the type of license being used.

We differentiate here between two types of licenses – the Normal licenses and the TeamMember licenses. Below  are the two different license types and a description of how the count works for each:

Normal licenses 
For the required licenses, all users that are activated and have as Access Mode “Read-Write” in Dynamics 365, are counted.  Users with “Administrative” as Access Mode are not counted.

There is the possibility to count only users with a security role for licensing. To activate this feature the only thing you need to do is to create a new settingsKey for AutoMerge called “CountUsersWithSecurityRolesOnly” with value “true” as you can see in the figure below. More information about how to create  settingsKeys can be found here.


Additionally, there are users who have app access security roles as you can see highlighted in the figure below. App access security roles are predefined roles by Microsoft and are automatically assigned to users.  These security roles will not be counted by DCP until you modify them.


TeamMember licenses
 If you have TeamMember licenses, please notice that these are counted different. TeamMember are assigned to specific license groups in Azure Active Directory and only two types are counted – the “DYN365_ENTERPRISE_TEAM_MEMBERS" and the "DYN365_TEAM_MEMBERS".

Find more information on how to activate TeamMember licenses here.

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