This blog article outlines how to configure the DocumentsCorePack Print Service for Microsoft Dynamics 365. More information about how to install the DCP Print Service can be found here.
Please notice: The DCP Print Service is intended for small local printer installation. It does not work on servers with multiple printers. In this case, it is recommended to use DCP ServerBased where the services are better managed. For further information, please contact our support team.
After finishing the installation, the DCPPrintService Configuration window opens. This window provides you with different tabs to configure your DCP Print Service as you can see in the figure below highlighted in yellow.
1. The General-tab
The General-tab provides you with the opportunity to set the general settings of your future service (see figure above). You have the possibility to activate debugging, set a batch delay (90 seconds is set per default, which is the delay between the service checking for new print jobs).
You can also add & remove printers, that your service will use.
2. The Printer-tab
The Printer-tab provides you with the possibility to create a ❶ new configuration, edit an existing one, copy a configuration and change the settings and also to ❷ delete configurations.
In order to create a new configuration, click on the [New]-button in the Printer-tab, highlighted in yellow.
This action will open the following dialog. Here you have to:
❶ Specify a configuration name to be able to create a printer configuration. The configuration name (highlighted in yellow below) consists of printer@username (the user which has access to the local printer) + computer name (the computer on which the service is running)
❷ Select the printer from the drop-down menu. You can only use the printer created with your user and your machine.
❸ Hit the [Save & Close]-button.
After saving, you will see the saved printer configuration in the Printer-tab.
The saved printer configuration is also automatically added in the General-tab in the Filter-area (see in the figure below). To remove a printer, please select it and click on Delete on your keyboard.
3. The License-tab
The License-tab enables you to quickly check your license state. If the license is invalid, the service will not start. For more information on the license manager, please have a brief look at our Licensing Guide.
4. The Log-tab
The log prvides an excerpt of the DCPPrintService event log, filtered for this specific service. This helps you to identify any issues with the service.
Hit the [Save & Close]-button in order to finish the DCPPrintService configuration. You will now find the DCPPrintService in your system tray. Right-clicking on the icon brings up a context menu, allowing you to connect to a different organization, open the config, restart the service or quit it.
The installer also adds an autorun entry to your local user account, starting the DCP Print service with your windows.
If you now hit the [Create Document]-button, the DocumentsCorePack Dialog provides you with the new “Print document”-option, where you are able to select the printer you have configured before (highlighted in yellow).
Please notice: You can configure as many local printers as you like.
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