If you have configured your CRM for IFD and also have enabled our FileExplorer Integration, Internet Explorer (IE) will either not load the FileExplorer or show a message about insecure content.
If you run into this problem, please follow the steps below to resolve this issue.
There are two IE settings you need to modify
1. Add the DocumentsCorePack (DCP) Server FQDN DNS name to the trusted sites.
Open the IE Settings and on the Security-tab page, switch to Trusted Sites and click on Sites to add the fully domain name of DocumentsCorePack (e.g. https://documentscorepackserver.c3.ptm-edv.at)
2. Modify the Local Intranet zone to allow mixed content
Open the IE Settings and on the Security-tab page, switch to Local Intranet and click on Custom Level to modify the settings.
Then you have to scroll down to Miscellaneous and enable Display Mixed Content
After you have applied these settings, please restart Internet Explorer.
Hereafter, the FileExplorer documents will be shown without any prompt in the an IFD environment.
That’s it! We appreciate your feedback! Please share your thoughts by sending an e-mail to email@example.com.