This article outlines how to enable/disable the TelephoneIntegration PowerDialing functionality for TelephoneIntegration (TI) for Microsoft Dynamics CRM 2013.
The TelephoneIntegration PowerDialing functionality can be enabled or disabled in Microsoft Dynamics CRM 2013 by setting a server side setting key.
Figure 1: Mscrm-addons.com Settingskeys: Information
If the KeyValue is set to true, the TI Client is able to use the PowerDialer functionality, else not.
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