This article provides a step-by-step upgrade path of our solutions to the new MS CRM 2015 release!
From MS CRM 2013
FROM CRM 2011
Microsoft requires to upgrade to CRM 2013 prior to being able to upgrade to CRM 2015. This being said, you will need to upgrade our solutions to CRM 2013 too before you can proceed with your Upgrade to CRM 2015 as above described.
Upgrade paths from MS CRM 2011 to MS CRM 2013
SmartBar is THE exception when it comes to upgrades previous to CRM 2013, because SmartBar was known as RecordCounter before. RecordCounter did not have as many functionalities as SmartBar, thus, it does not work with Microsoft Dynamics CRM 2013!
This means, if you want to upgrade the RecordCounter to SmartBar (CRM 2013), you simply have to deinstall it. Click here to get an overview how to deinstall RecordCounter.
After the deinstallation you can install SmartBar for CRM 2013. Up from that version, the update for SmartBar is similar to the above described process.
We appreciate your feedback about the upgrade path and your CRM 2015 user experience. Please share your thoughts by sending an email to firstname.lastname@example.org