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Error message: missing prvReadptm_ticallinfodata privilege

Error message:

Principal user (Id=56f329cd-2a1f-e511-8118-c4346bad624c, type=8) is missing prvReadptm_ticallinfodata privilege (Id=f83d0785-3924-421b-ad25-9ee898c13b7d) 


Please make sure, that the user who uses te TelephoneIntegration license, has the following 2 security roles:

  • TelephoneIntegration security role
  • MSCRM-ADDONS general security role

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