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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


SharePoint Documents Button Error – SmartBar

Sharepoint Documents Button Error – SmartBar 

 If you encounter an error, after -clicking- on the Documents Button inside SmartBar 2015/16 please follow this blog article. 

SmartBar is per standard using the Client-based SharePoint integration view. If you instead use the Server-based integration on your CRM System, your click could result in one of the following errors:

Internet Explorer (frame error)


 

 

 

Figure 1: IE Frame error

Chrome (blank)

  
Figure 2: Chrome (blank)

Solution

  1. Please Navigate to Settings -> MSCRM-ADDONS.com Products -> SmartBar and create a new SettingsKey. Check this Blog Article if you don’t know how to create one.

  2. Fill in the following values and click on save:

Name: UseServerBasedSP
IsCached: Yes
KeyValue: true


Figure 3: New MSCRM-ADDONS.com Settingskeys

After clicking on the SmartBar Documents Button now, you should see the correct view without any errors.

Figure 4: Correct view without errors

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