Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts! https://www.mscrm-addons.com/Bloghttps://www.mscrm-addons.com/Blog/PostId/10207/documentscorepack-ui-issue*General*,DocumentsCorePack (DCP),DCP 365Mon, 29 Apr 2019 14:19:24 GMT<p style="text-align: justify;">This blog article outlines how to proceed if attributes, options are not displayed when using the DocumentsCorePack Template Designer. ​The issue seems to be only appearing for Intel On Board Graphics when using multiple monitors. </p> <p style="text-align: justify;">Affected sections are for example the entity type, the attributes in the DCP Template Designer on the right side, the settings in the Advanced Template Settings dialog and the options in the Condition Field dialog as you can see in the figure below.</p> <div class=" data-plugin-options="> <div class="lightbox" data-plugin-options="{'delegate': 'a', 'type': 'image', 'gallery': {'enabled': false}}"> <a title="Condition Field - missing options" href="/Portals/0/Blog/DCP_UI_issue/Figure1.png"> <img alt="Condition Field - missing options" width="379" height="329,5" class="img-responsive" src="/Portals/0/Blog/DCP_UI_issue/Figure1.png" /> </a></div> <div class="lightbox" data-plugin-options="{'delegate': 'a', 'type': 'image', 'gallery': {'enabled': false}}"><em>Figure 1: Condition Field - missing options</em></div> </div> <p>&nbsp;</p> <p style="text-align: justify;">​If you are facing this problem, please go to <strong>File &gt; Options &gt; General </strong>and enable the <strong>Optimize for Compatibiltity </strong>checkbox in your MS Word (highlighted in the figure below).&nbsp;</p> <div class=" data-plugin-options="> <div class="lightbox" data-plugin-options="{'delegate': 'a', 'type': 'image', 'gallery': {'enabled': false}}"> <a title="Word General settings - Optimize for compatibility" href="/Portals/0/Blog/DCP_UI_issue/Figure2.png"> <img alt="Word General settings - Optimize for compatibility" width="361,5" height="298" class="img-responsive" src="/Portals/0/Blog/DCP_UI_issue/Figure2.png" /> </a></div> <div class="lightbox" data-plugin-options="{'delegate': 'a', 'type': 'image', 'gallery': {'enabled': false}}"><em>Figure 2: General settings - Optimize for compatibility</em></div> </div> <p>&nbsp;</p> <p style="text-align: justify;">After a restart the affected sections should display the data again properly. ​</p> <p style="text-align: justify;">​</p> <p style="text-align: justify;"><span style="font-size: 13px;"><span style="background-color: #fcfcfc; text-align: justify;"><strong>That&rsquo;s it!</strong>&nbsp;</span><span style="background-color: #fcfcfc; text-align: justify;">We appreciate your feedback! Please share your thoughts by sending an email to&nbsp;</span><a href="mailto:support@mscrm-addons.com" style="background-color: #fcfcfc; text-align: justify;">support@mscrm-addons.com</a><span style="background-color: #fcfcfc; text-align: justify;">.</span></span></p>10207