News.mscrm-addons.com BlogHello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts! https://www.mscrm-addons.com/BlogTelephoneIntegration for Dynamics 365 - Extended Featureshttps://www.mscrm-addons.com/Blog/PostId/10055/telephoneintegration-for-dynamics-365-extended-featuresTelephoneIntegration (TI),TI 365Mon, 19 Mar 2018 13:13:32 GMT<span style="font-size: 18px;"><strong>Power Dialing</strong></span> <p>This article outlines how you can activate the Power Dialing functionality of TelephoneIntegration<span>&nbsp;for Dynamics 365</span>. The steps described are relevant if you installed TelephoneIntegration from Microsoft AppSource or if you use the Web Configuration.</p> <p>Enabling this feature will enhance the Campaign Activity entity with an additional &ldquo;Power Dialing&rdquo; form section. And will add the &ldquo;Create Power Dialing list&rdquo; button to the entities Account, Contact and Lead.</p> <span style="font-size: 14px;"><strong>Install Solutions</strong></span> <p>After enabling the Power Dialing setting inside the Web Configuration you will have to install the&nbsp;<span>TelephoneIntegrationPowerDialing</span> solution.</p> <p>Please follow these steps to install the solutions:</p> <ul> <li>Download the solutions zip file (<a href="https://mscrmaddons.blob.core.windows.net/downloads/ExtendedFeatures/TelephoneIntegration%20for%20Dynamics%20365%20v9_ExtendedSolutions.zip">Download Link</a>):</li> <li>Unzip the downloaded "TelephoneIntegration for Dynamics 365 v9_ExtendedSolutions.zip" file and you will find two solutions (TelephoneIntegrationPowerDialing.zip ,TelephoneIntegrationServerCore.zip)</li> <li>Open Dynamics 365 -&gt; Advanced Settings -&gt; Settings -&gt; Solutions -&gt; hit &ldquo;Import&rdquo;</li> <li>I​<span>n the popping up dialog select the &ldquo;TelephoneIntegrationServerCore.zip&rdquo; file and follow the wizard.</span></li> <li>Once done, reproduce this process. This time select the &ldquo;TelephoneIntegrationPowerDialing.zip&rdquo; and follow the wizard.​</li> </ul> <p>​​&nbsp;</p> <p>​<img alt="" src="http://www.mscrm-addons.com/Portals/0/Blog/TelephoneIntegration%20for%20Dynamics%20365%20-%20Extended%20Features/TIPDImportSol.PNG?ver=2018-03-19-095616-677" /></p> <p><strong>Note:</strong> Please check that the version contained in the update is bigger than the one you currently have installed and if it&rsquo;s really necessary to import the solution. In this example we have the same solution already installed and therefore we will not need to import this solution.</p>10055