Support

IMPORTANT INFO: DocumentsCorePack or AttachmentExtractor service stopped are not connecting.

Due to a change by Microsoft is is requried to change the connection type of your service.
Details: Important information regarding the service issue and steps to take

 NOTE:
Due to the high demand on our service configruations for DocumentsCorePack and AttachmentExtractor our servers are very busy at the moment that. This results in a slower performance an possible timeouts.

To get in touch with us right away, click on the Live Support button to start an Online-chat (available 17 hours a day!) or make use of the "Ask a question" form below.
Next to this, feel free to contact us by phone or email.

 
 

Upcoming Events and Holidays!

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02Jun
01Jun

European Office Closed

01 Jun, 2020 — 02 Jun, 2020 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna   
Event details

Due to the national holiday in Austria our european office will be closed on Monday the 1st of June. The US office is available as usual from 9AM - 6PM EST (3PM - 12PM GMT+1).

12Jun
11Jun

Limited Support from Europe

11 Jun, 2020 — 12 Jun, 2020 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna   
Event details

Due to the national holiday in Austria we only offer limited support from our european office on Thursday, 11th of June.