IMPORTANT INFO: DocumentsCorePack or AttachmentExtractor service stopped are not connecting.

Due to a change by Microsoft is is requried to change the connection type of your service.
Details: Important information regarding the service issue and steps to take

Due to the high demand on our service configruations for DocumentsCorePack and AttachmentExtractor our servers are very busy at the moment that. This results in a slower performance an possible timeouts.

To get in touch with us right away, click on the Live Support button to start an Online-chat (available 17 hours a day!) or make use of the "Ask a question" form below.
Next to this, feel free to contact us by phone or email.


Upcoming Events and Holidays!


Limited Support from Europe

06 Jan, 2022 — 07 Jan, 2022 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna   
Event details

Due to the national holiday in Austria we only offer limited support from our european office on Thursday, 6th of January. The US office is available as usual from 9AM - 6PM EST (3PM - 12PM GMT+1).