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Welcome to the Document Library

This area provides Installation and User guides for all our solutions. You can simply download and work your way through step by step.

IMPORTANT: If you are looking for Documentation about our Products for MS CRM 2011 and beneath please take a look here.

Product Flyers
Product Catalogue
 TitleCategoryModified DateSize 
Product Catalog (Low-Res) March 2015EN 8/5/20151.66 MBDownload
Product Catalog (High-Res) March 2015EN 8/5/20153.34 MBDownload


ActivityTools - CRM 2015 / CRM 2016
 TitleCategoryModified DateSize 
ActivityTools Server ReadmeEN7/7/2015178.08 KBDownload
ActivityTools User Guide EN7/6/2015683.81 KBDownload
ActivityTools Getting Started EN8/5/2015310.93 KBDownload
ActivityTools Installation GuideEN7/6/20153.80 MBDownload
ActivityTools - CRM 2013
 TitleCategoryModified DateSize 
ActivityTools InstallationshandbuchDE 4/30/2014784.64 KBDownload
ActivityTools Server ReadmeEN 10/28/2013115.25 KBDownload
ActivityTools User GuideEN 10/28/20131.36 MBDownload
ActivityTools BenutzerhandbuchDE5/6/20141.82 MBDownload
ActivityTools Getting StartedEN8/5/2015310.93 KBDownload
ActivityTools Installation GuideEN 3/20/20141.06 MBDownload


AttachmentExtractor - CRM 2015 / CRM 2016
 TitleOwnerCategoryModified DateSize 
AttachmentExtractor User GuideJin Yan EN4/16/20151.15 MBDownload
AttachmentExtractor Server ReadmeJin Yan EN12/19/2014178.85 KBDownload
AttachmentExtractor Installation GuideJin Yan EN1/21/2015468.83 KBDownload
AttachmentExtractor - CRM 2013
 TitleOwnerCategoryModified DateSize 
AttachmentExtractor Server ReadmeJin Yan EN12/18/2014115.91 KBDownload
AttachmentExtractor User GuideJin Yan EN12/18/20141.14 MBDownload
AttachmentExtractor InstallationshandbuchJin Yan DE12/18/2014492.92 KBDownload
AttachmentExtractor BenutzerhandbuchJin Yan DE12/18/2014823.54 KBDownload
AttachmentExtractor Installation GuideJin Yan EN12/18/2014363.84 KBDownload


AutoMerge - CRM 2013
 TitleOwnerCategoryModified DateSize 
AutoMerge User Guide Host AccountEN 11/19/20135.07 MBDownload
AutoMerge Online Service Configuration User GuideHost AccountEN 12/18/2013768.82 KBDownload
AutoMerge Installation Guide Host AccountEN 3/31/20143.18 MBDownload


DocumentsCorePack - CRM 2015 / CRM 2016
DocumentsCorePack - CRM 2013
 TitleOwnerCategoryModified DateSize 
DocumentsCorePack Difference between Server and ClientBasedArmin KrennEN8/29/2014468.74 KBDownload
DocumentsCorePack Server & Client Based Install. Guide v2013.31Host AccountEN 7/18/20143.49 MBDownload
DocumentsCorePack Server ReadmeHost AccountEN 10/23/2013115.23 KBDownload
DocumentsCorePack Client Installation GuideJin Yan EN 7/21/2015966.94 KBDownload
DocumentsCorePack Client Readme Host AccountEN 10/23/2013117.86 KBDownload
DocumentsCorePack Client User GuideHost AccountEN2/27/20143.69 MBDownload


GroupCalendar - CRM 2015 / CRM 2016
 TitleOwnerCategoryModified DateSize 
GroupCalendar Server ReadmeJin Yan EN12/19/2014117.49 KBDownload
GroupCalendar User GuideJin Yan EN1/28/20151.49 MBDownload
GroupCalendar Getting Started Jin Yan EN8/5/2015418.70 KBDownload
GroupCalendar Installation GuideJin Yan EN1/16/20153.17 MBDownload
GroupCalendar - CRM 2013
 TitleOwnerCategoryModified DateSize 
GroupCalendar User Guide Host AccountEN 8/13/20141.52 MBDownload
GroupCallendar Server ReadmeJin Yan EN 9/19/2014116.02 KBDownload
GroupCalendar InstallationshandbuchJin Yan DE9/19/20142.99 MBDownload
GroupCalendar Benutzerhandbuch Jin Yan DE3/24/20141.60 MBDownload
GroupCalendar Installation Guide Host AccountEN 3/20/20142.52 MBDownload


PowerSearch - CRM 2015 / CRM 2016
 TitleOwnerCategoryModified DateSize 
PowerSearch ReadmeJin Yan EN1/21/2015110.13 KBDownload
PowerSearch Installation and User GuideJin Yan EN1/22/20151.12 MBDownload
PowerSearch Getting StartedJin Yan EN8/5/2015351.45 KBDownload
PowerSearch - CRM 2013
 TitleOwnerCategoryModified DateSize 
PowerSearch ReadmeHost AccountEN 9/25/201395.95 KBDownload
PowerSearch Installations und Benutzerhandbuch Jin Yan DE4/23/20141.43 MBDownload
PowerSearch Installation & User Guide ENHost AccountEN 3/24/20141.13 MBDownload


SmartBar - CRM 2015 / CRM 2016
 TitleOwnerCategoryModified DateSize 
SmartBar Server ReadmeJin Yan EN12/19/201477.14 KBDownload
SmartBar Installation and User GuideJin Yan EN2/9/20162.12 MBDownload
SmartBar Getting Started Jin Yan EN8/5/2015309.00 KBDownload
SmartBar - CRM 2013
 TitleCategoryModified DateSize 
SmartBar Server ReadmeEN4/22/201461.26 KBDownload
SmartBar Installations und BenutzerhandbuchDE4/25/20142.77 MBDownload
SmartBar Installation & User GuideEN 4/18/20142.86 MBDownload


TelephoneIntegration - CRM 2015 / CRM 2016
 TitleOwnerCategoryModified DateSize 
TelephoneIntegration Server Installation GuideJin Yan EN2/9/20161.42 MBDownload
TelephoneIntegration Server ReadmeJin Yan EN12/19/2014192.81 KBDownload
TelephoneIntegration Client Install. & User GuideJin Yan EN6/17/20153.44 MBDownload
TelephoneIntegration Client ReadmeJin Yan EN12/19/2014110.22 KBDownload
TelephoneIntegration - CRM 2013
 TitleOwnerCategoryModified DateSize 
TelephoneIntegration Server Installation Guide Host AccountEN 10/23/20131,003.61 KBDownload
TelephoneIntegration Server InstallationshandbuchJin Yan DE4/15/2014958.26 KBDownload
TelephoneIntegration Server ReadmeHost AccountEN 10/17/2013177.62 KBDownload
TelephoneIntegration Client Install. & User Guide Jin Yan EN 11/5/20143.08 MBDownload
TelephoneIntegration Client Install. und BenutzerhandbuchJin Yan DE5/13/20142.97 MBDownload
TelephoneIntegration Client Readme Host AccountEN 10/16/201395.10 KBDownload


 TitleCategoryModified DateSize 
License Manager Installation & User GuideEN11/14/2013238.11 KBDownload
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