Managing calls & Dynamics 365 at the same time can be a challenge - that is why we invented TelephoneIntegration.
Features like "Caller Recognition" and "Click2Dial" will boost your daily phone tasks and ensure everything is properly tracked in Dynamics 365. Additional features like Power-Dialing or a Chat-Integration complete the overall CTI-solution and help you to get the most out of your Dynamics 365 system.
Supported platforms: Dynamics 365 Customer Engagement & PowerApps
Online & OnPremise CRM 2011 up to Dynamics 365 V9.X
The Balloon is the main User Interface of our tool TelephoneIntegration.
It is capable of handling both, incoming and outgoing calls!
TelephoneIntegration provides screen-pops and caller recognition, thus users will immediately know who is calling. Meanwhile, Click-2-Dial features speed up the dialing process from within Dynamics 365.see more
Auto-Create Dynamics 365 Records
Calling feature that enhances simple and intuitive user experience.
TelephoneIntegration would not be one of our high-class products if it would not spoil its users with outstanding extras.
Simple and intuitive user experience meets power dialing options and advanced anlaysing tools: Enhance your efficiency benefits and profit from TelephoneIntegration!
Analyze calling times and the performance of your sales or service reps.
History - Analyze and Improve Calling Timessee more
Call from Related Records
To support most phone systems we keep adding interfaces for phone providers. We are proud to say that it works fine with most of the phone sytems on the market! And if not - the SDK enables customers and partners to develop a custom wrapper for their environment.
Skype for Business/Skype for Desktop
What license do i need?
CRM 2015 / 2016 / Dynamics 365
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