Support

IMPORTANT INFO: DocumentsCorePack or AttachmentExtractor service stopped are not connecting.

Due to a change by Microsoft is is requried to change the connection type of your service.
Details: Important information regarding the service issue and steps to take

 NOTE:
Due to the high demand on our service configruations for DocumentsCorePack and AttachmentExtractor our servers are very busy at the moment that. This results in a slower performance an possible timeouts.

To get in touch with us right away, click on the Live Support button to start an Online-chat (available 17 hours a day!) or make use of the "Ask a question" form below.
Next to this, feel free to contact us by phone or email.

 
 

Upcoming Events and Holidays!

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06Sep
06Sep

Labor Day - US Office Closed

06 Sep, 2021 — 06 Sep, 2021 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna   
Event details

Due to Labor Day, our US-Office in Atlanta is Closed Monday 6th of September 2021 Support is provided from our European Office. Official support hours are: 1am - 1pm EST ( 7am until 7pm CET)