When you launch an upgrade installation of our products, the setup will update existing files and solutions in CRM. The default behaviour of upgrading a product installation has changed with all releases after 1st of March, 2013.

Running an upgrade of our products updates existing solutions in CRM according to the following rules:

When you start an upgrade, you will be prompted with the Connection Dialog. When you select a specific organisation on the Connection Dialog, like alist in the below example (see figure 1), the installer will update the mscrmaddons.com general solution for the selected organization. As this solution is shared between all our products, this update will affect all of our installed products. 

Figure 1: CRM connection dialog, opening when running an upgrade
 

All product-specific solutions will be upgraded for the selected organization only. This behaviour has changed compared to versions built before 1st of March 2013.

Exceptions to the update-behaviour on the selected organization (valid for GroupCalendar and ActivityTools)

• In case of an OnPremise- or a Hosted (IFD)-installation, the installer will update all organisations to which the installing user has access to, using the latest versions of the solutions distributed via the release.

This behaviour is mandatory, as the WebApplication is shared between organisations and therefore requires all organizations to use the same solution version.

For all other products, or in case an organisation was not reachable during the installation, you can update specific organisations. You can start the update from within the Installation States-overview (see Figure 2), which has also changed slightly regarding its user interface and functionality as described below: 

• Per default, the InstallStatus only analyzes the organisation selected in the connection dialog, as analyzing is a rather time consuming process.
• Other available organisations have been moved to a dropdown box. Selecting an organization from this menu will start the analysis of the current install-state for the selected organisation only.

Figure 2: Installation States-overview

When you select , the full list of available organizations will be displayed.

Figure 3: Installation States-overview, list of all available organisations displayed

Additional information available in the Install States-overview

We also added three new columns which will be populated during the installation (or when you update an existing installation).

These columns show:

• the current product version installed and used by that organization
• the version of the currently installed mscrmaddons.com general-solution used by that organization
• The product-specific CoreSolution used by that organization.

Please note: Existing installations will not display data in these columns.

To simplify the process of upgrading existing installations, we have added an option to multi-select installed organisations and to run an upgrade on all of them (see Figure 4).

Figure 4: Installation States-overview, multiple organisations selected for upgrade

As of now, only updating is supported for multi-selection.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.