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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Per User Licensing limitations
For most of our prodcuts we do allow to either license all active users or only the subset of users that requires to use our solutions. This comes with certain limitations in functionality where usage of our Addon cannot be related back to a specific user. ​This blog article explains the limitations and considerations you need be aware of when purchasing a "per User" license.

How licenses are counted
This blog article outlines how licenses are counted in our system. The counting mechanism varies depending on the type of license being used.

AttachmentExtractor move email body
Details & requirements for the new AE feature to move email content

AttachmentExtractor plugin file access behavior
This blog article outlines the AttachmentExtractor plugin file access behavior if your service stops running.

SharePoint Redirecting
Changing Sharepoint servers with already extracted attachments

Dynamics 365 Unified Interface limitations
This article describes missing functionalities of our add-ons in comparison of the Dynamics 365 default UI with the new Unified Interface.

AttachmentExtractor Online Scheme
This blog article outlines how the Cloud service structure for AttachmentExtractor works. AttachmentExtractor will retrieve documents from Dynamics 365 instance, move it to an alternative storage location and deliver it back to Dynamics 365 upon user request.

Non-interactive users as service account
This blog article outlines that it is possible to use non-interactive users to create a service for AttachmentExtractor or DocumentsCorePack.

Upgrade to Dynamics 365 Online Version 9.0.2.751 & higher
This blog article describes how to proceed if you will be upgraded to the Dynamics 365 Online version 9.0.2.751.