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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


How to check the existenz or the value of a SettingsKey in MS Dynamics 365
Sometimes you may be asked to check the existenz or the value of a new settings key for one of our products (e.g. for troubleshooting of issue or when having special configuratinos, etc.).

Dialing Rules
Dialing Rules problems: When configuring DIALING RULES we need to know exactly how the number must be concatenated for dialing - internal company calls ( the call is not routed outside your local loop) - local calls within your area code - for long distance calls within your country but outside your area code - for international calls outside your country

DocumentsCorePack Print Application Configuration for Dynamics 365
This blog article outlines how to configure the DocumentsCorePack Print Application for Microsoft Dynamics 365.

Troubleshooting for Load Balancing - On-Premise
This blog article outlines how to proceed if you have an issue with your Load Balancing service for DocumentsCorePack On-Premise.

DocumentsCorePack Server Based Load Balancing Services
If there are many documents to be processed by a DocumentsCorePack, it may occur that one service is not enough. This issue can be solved by installing a DocumentsCorePack (DCP) ServerBased Load Balancing Service. This article outlines the functionality of such a DCP Load Balancing Service and how to install it.

Non-interactive users as service account
This blog article outlines that it is possible to use non-interactive users to create a service for AttachmentExtractor or DocumentsCorePack.

How to configure an Onpremise Service with CRM Online
This article outlines how to create a SettingsKey manually in Dynamics365-online with Service running onpremise.

How to open the fields.xml settings in Dynamics 365?
This article outlines how to open the server-side Dynamics 365-fields.xml-Settings.

SharePoint path limitation avoidance for AttachmentExtractor
SharePoint paths limitations are hard coded. The maximum path length is 260 characters. If that limit is exceeded, you get the SharePoint error 414. This article outlines how to avoid this error.

SharePoint path limitation avoidance for DocumentsCorePack
SharePoint paths limitations are hard coded. The maximum path length is 260 characters. If that limit is exceeded, you get the SharePoint error 414. This article outlines how to avoid this error.