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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


How to activate per User Licensing in Dynamics 365
This article outlines how to activate a per User License in Dynamics 365 for ActivityTools, GroupCalendar, PowerSearch, SmartBar and TelephoneIntegration

Licensing Guide for Microsoft Dynamics 365
This blog article is intended to guide you through the usage of the License Manager for Dynamics 365. The License Manager allows you to manage your existing licenses and is part of the MSCRM-ADDONS installation.

TelephoneIntegration for Dynamics 365 - Extended Features
TelephoneIntegration for Dynamics 365 - Extended Features

How to create a SettingsKey manually in MS Dynamics 365
This blog article outlines six easy steps on how to create a new settingskey for our products.

Dialing rules for TelephoneIntegration Client users
Dialing rules are used to define telephone numbers and number masks for calls (regional, national and international). Each dialing rule determines the types of calls that can be made. This article outlines how to correctly configure the dial rule entry when using TelephoneIntegration Client.

Call recording feature for TelephoneIntegration
TelephoneIntegration Client offers the possibility to record and store phone calls in Microsoft Dynamics 365 (CRM). This article outlines how to use this feature.

How to use TelephoneIntegrations' Smart Find feature
This article outlines how to use the Smart Find feature of TelephoneIntegration. This feature facilitates the find of all extensions related to an account.

How to install and use the SIP Tester Tool for TelephoneIntegration
If you are unsure if our SIPClient is compatible with your SIP-phone, we recommend you to use our SIP Tester Tool, which can be found on our website. This article outlines how to install and use the SIP Tester tool.

How to extend the Click2Dial-functionality for TelephoneIntegration?

This article explains how to enable the Click2Dial-functionality of TelephoneIntegration (TI) for CRM 2013/2015 without using the CallNumber button in the ribbon. 


How to add the [Call Number]-flyout button?

This article outlines how to add the TelephoneIntegration [Call Number]-button manually.

Requirements: TelephoneIntegration for MS CRM 2013/2015