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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


TelephoneIntegration Phone Test Tool
This blog article guides you through the test of the compatibility of your phone system with the TelephoneIntegration addon for Microsoft Dynamics 365.

Power Dialer sorting rules of phone calls
This blog article outlines how the PowerDialer sorts phone calls.

TelephoneIntegration Client supports Unified Interface module view
This blog article outlines how to activate the Unified Interface module view via TelephoneIntegration Client.

Check Phone System compatibility over TAPI or SIP
The goal of that blog article is to describe how to easily test whether TelephoneIntegration addon would work with customer PhoneSystem (PBX) either over TAPI or over SIP.

How to open the fields.xml settings in Dynamics 365?
This article outlines how to open the server-side Dynamics 365-fields.xml-Settings.

How to activate per User Licensing in Dynamics 365
This article outlines how to activate a per User License in Dynamics 365 for ActivityTools, GroupCalendar, PowerSearch, SmartBar and TelephoneIntegration

Licensing Guide for Microsoft Dynamics 365
This blog article is intended to guide you through the usage of the License Manager for Dynamics 365. The License Manager allows you to manage your existing licenses and is part of the MSCRM-ADDONS installation.

TelephoneIntegration for Dynamics 365 - Extended Features
TelephoneIntegration for Dynamics 365 - Extended Features

How to create a SettingsKey manually in MS Dynamics 365
This blog article outlines six easy steps on how to create a new settingskey for our products.

Dialing rules for TelephoneIntegration Client users
Dialing rules are used to define telephone numbers and number masks for calls (regional, national and international). Each dialing rule determines the types of calls that can be made. This article outlines how to correctly configure the dial rule entry when using TelephoneIntegration Client.