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SharePoint Documents Button Error – SmartBar

Sharepoint Documents Button Error – SmartBar 

 If you encounter an error, after -clicking- on the Documents Button inside SmartBar 2015/16 please follow this blog article. 

SmartBar is per standard using the Client-based SharePoint integration view. If you instead use the Server-based integration on your CRM System, your click could result in one of the following errors:

Internet Explorer (frame error)




Figure 1: IE Frame error

Chrome (blank)

Figure 2: Chrome (blank)


  1. Please Navigate to Settings -> Products -> SmartBar and create a new SettingsKey. Check this Blog Article if you don’t know how to create one.

  2. Fill in the following values and click on save:

Name: UseServerBasedSP
IsCached: Yes
KeyValue: true

Figure 3: New Settingskeys

After clicking on the SmartBar Documents Button now, you should see the correct view without any errors.

Figure 4: Correct view without errors

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