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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Christoph Kokely
Christoph Kokely
Christoph Kokely's Blog

SharePoint Redirecting
Changing Sharepoint servers with already extracted attachments

Delete files on SharePoint, when the owning attachment in CRM is deleted
Delete files on sharepoint, when the owning attachment in CRM is deleted

OrganizationURL provided by DiscoveryService is false

When using our products, the CRM discovery service is contacted to retrieve the service URLs for accessing the CRM WebServices.

In some cases the URL returned by the discovery service is not useable to contact the CRM WebService. 


How to synchronize TelephoneIntegration history with actual phonecalls

Synopsis:

This article explains the steps required to synchronize the actual call duration as recorded in the TelephoneIntegration history with actual phone calls in CRM.


AttachmentExtractor fails to upload large files

Issue:

AttachmentExtractor fails to upload files exeeding two megabytes of size (The actual size being blockes depends on various parameters and might actually be lower than the set value).


Addon-Update Behaviour (valid for builds from 1st March 2013 and beyond)

 

When you launch an upgrade installation of our products, the setup will update existing files and solutions in CRM. The default behaviour of upgrading a product installation has changed with all releases after 1st of March, 2013.


Telephone Integration Client Unattended Setup

Introduction:

The following article outlines, how TelephoneIntegration Client is installed unattended. This enables installing the CTI client via policy or automatic install scripts.


Windows 8 WIF Framework installation (WindowsIdentityFoundation)

Windows 8 has the WIF Framework built in, therefore our installers will fail for now trying to update the WIF on windows 8 clients.


Display Issues with ActivityTools pre 5.26 and RU8

As a preparation of the now rescheduled cross browser compatiblity for RU8, older versions of ActivityTools already had preparations built in, which will cause the Activity & Queue preview to fail. Please update to the latest Version to fix this issue.

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