It has been a while since the last GroupCalendar Online update. We have now added a few improvements that require your attention. Many of our customers are still on the GroupCalendar 2013 instances which are not up to date anymore. To benefit from the new improvements and features of the GroupCalendar 2015 version, we would need you to perform a simple task for us.
This article explains the steps required to synchronize the actual call duration as recorded in the TelephoneIntegration history with actual phone calls in CRM.
Addon: TelephoneIntegration for MS CRM 2013, 2015
This will only work for phonecalls, that are created with the always store-option enabled in the CTI clients options.
This article outlines how to add a CRM language to ActivityTools.
This functionality of ActivityTools is important, if your CRM language is NOT English and/or German, but you want ActivityTools to be displayed in this other language.
See how DocumentsCorePack enables your users to generate documents and trigger a DocuSign process straight out of CRM.
Example: NDA to be sent & signed to an account and afterwards counter-signed by the owner of the account.
Principal user (Id=56f329cd-2a1f-e511-8118-c4346bad624c, type=8) is missing prvReadptm_ticallinfodata privilege (Id=f83d0785-3924-421b-ad25-9ee898c13b7d)
DCP Server offers a service-based printing option which is additionally available to the already known plugin-based printing option. This additional option is based on a service which is running in the background.
DCP ServerBased printing feature provides the possiblitiy to create and manage printer configurations for starting:
Requirements: DocumentsCorePack ServerBased for MS Dynamics CRM v5.30 and higher
This blog article explains how to trigger mscrm-addons.com scheduler manually to update your license state.
This blog article outline how to react if your DocumentsCorePack (DCP) Service stopped working. It is most likely because the username and password credentials are not working anymore. Please note: In most of the cases this happens because the password of the Office365 account has expired. We would recommend you to "Setup your password to never expire" for the account on which you run the DCP service.