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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Service Based Printing: General Trouble Shooting

Here are a few troubleshooting steps you can check if the Service Based Printing does not work as expected:

  1. Make sure the service is running and configured for both document generation and printing jobs.

How to add the [Call Number]-flyout button?

This article outlines how to add the TelephoneIntegration [Call Number]-button manually.

Requirements: TelephoneIntegration for MS CRM 2013/2015


TelephoneIntegration Server - do not use Integrated Security

It is not recommended to use Integrated Security for Telephone Integration.


How to add the [Export to Word]-flyout button?

This article outlines how to add the DocumentsCorePack [Export to Word]-button manually.

Requirements: DocumentsCorePack (DCP) for MS CRM 2013/2015


How to insert an entity image

This article outlines how to add images, product photos, company logos etc. to MS Dynamics CRM 2011/2013/2015. In our example we add an image to a CRM contact and later on, we add an image to a template.

Requirements: DocumentsCorePack for MS CRM 2011/2013/2015


How to create custom activities and/or entities?

This blog article outlines how to customize the TelephoneIntegration Context Menu to create new activities and/or entities.

Requirements: TelephoneIntegration Client v.6.20 or higher


Our addons compatibility with Dynamics CRM 2015, SharePoint and MS Office

This article contains a compatibility chart for all our addons for Microsoft Dynamics CRM 2015. It shows which of our addons are compatible with

  • MS Dynamics CRM 2015 On-Premise/Hosted (IFD)/Online
  • MS SharePoint 2010/2013/Online
  • MS Office (x86, x64) 2007/2010/2013
  • and which of them support cross-browsing.

Post-upgrade Steps for GroupCalendar Online

This article outlines the upgrade steps for GroupCalendar Online for MS CRM 2015. Please note: It only applies to GroupCalendar online!

Requirements: GroupCalendar (GC) Online for MS CRM 2015


How to create custom translations for DocumentsCorePack ServerBased dialog

This blog article outlines how to create custom translations for DocumentsCorePack ServerBased (DCP SB) dialog. Per default English and the user language is available.

Requriements: DocumentsCorePack ServerBased for MS CRM 2013 (former AutoMerge), basic .xml knowledge and the AutoMergeGlobalButton Solution v2013.42 or higher 


How to enable debugging for DocumentsCorePack Server Based (Online)

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Please note: This article applies to

DocumentsCorePackServerBased Document Generation & Processing
for MS CRM 2013, 2015 and MS CRM 2015/2016 

ONLINE ONLY

(Click here for information on debugging for DocumentsCorePack on premise/IFD)

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