mscrm-addons.com - Blog

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You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Recap: Microsoft Business Applications Summit 2019
The Microsoft Applications Summit event in Atlanta exceeded all our expectations. To begin with, we would like to thank you for giving us your precious time and attention! It was a great pleasure meeting you at our booth!

Fix for wait condition stuck issue
When using DocumentsCorePack with workflows it is sometimes necessary to wait for some reasons. This blog article describes how to avoid this issue.

What to do if no toolbar is visible in Office 2016
This blog article outlines what to do if no toolbar is visible in Microsoft Word.

Per User Licensing limitations
For most of our prodcuts we do allow to either license all active users or only the subset of users that requires to use our solutions. This comes with certain limitations in functionality where usage of our Addon cannot be related back to a specific user. ​This blog article explains the limitations and considerations you need be aware of when purchasing a "per User" license.

How licenses are counted
This blog article outlines how licenses are counted in our system. The counting mechanism varies depending on the type of license being used.

Template Versioning (Dynamics 365)
Template Versioning saves a backup of each template instead of simply overwriting it. This feature requires at least version 9.25 of the client and version 2017.184 of the server or service.

Template Preview (Dynamics 365)
The Template Preview functionality of the DocumentsCorePack Template Designer allows you to see a thumbnail of your templates when opening or saving them.

Troubleshooting for Load Balancing - On-Premise
This blog article outlines how to proceed if you have an issue with your Load Balancing service for DocumentsCorePack On-Premise.

Conditional Formatting (Dynamics 365)
The Conditional Formatting is an additional feature to the Condition functionality of DCP While the standard Condition functionalty either removes or keeps a field on your document the conditional formatting keeps the current format or applies a different format based on a Word style sheet.

DocumentsCorePack Server Based Load Balancing Services
If there are many documents to be processed by a DocumentsCorePack, it may occur that one service is not enough. This issue can be solved by installing a DocumentsCorePack (DCP) ServerBased Load Balancing Service. This article outlines the functionality of such a DCP Load Balancing Service and how to install it.