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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Fix for wait condition stuck issue
When using DocumentsCorePack with workflows it is sometimes necessary to wait for some reasons. This blog article describes how to avoid this issue.

Get rid of the presence information

We realized, that after installing Live Messenger we do not see the Contact/System User icon anymore in our MS CRM system. 

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Figure 1: Live Messenger

Instead we get this IM presence icon. In 99,9 % it is grey because no one has all the CRM contacts in his Messenger and therefore it is uninteresting for our users.

I now tried to find out how we can turn this off and it is not very easy to find information about this presence information.