Before you can upgrade your CRM 4 to 2011, you will need to uninstall all 3rd party addons and check that all buttons have been deleted. After the migration you can then install the latest version of each addon. Should you have not done this, then it will be more complicated to get rid of the buttons and icons before you can install the CRM 2011 addons.
On a migrated organization, make sure the dcp/gc/ti security role migrated from CRM 4 is deleted.
This migrated role might interfere with the new setup and block the user from installing, because rights are checked wrongly.
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If you receive the below error message, please make a repair install of Office. This should resolve the issue.
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If you upgrade from DocumentsCorePack (DCP) Server for MS CRM 2011 v5.5 to a higher version, you have to completely remove DocumentsCorePack Server for MS CRM 2011 from your CRM.
If you want to hide or block the toolbar in MS Word for non-DCP users on a terminalserver, please check the following steps:
1. You will have to create the following Reg key under current user instead of local machine:
HKLM\software\Microsoft\Office\Word\Addins\WordMailMerge.Connect (for example: HKCU\software\Microsoft\Office\Word\Addins\Wordmailmerge.connect)
3. Once you have created the reg key you can change the load behaviour for each user. Change it to
Figure 1: Security Issue: WordMailmErge Add-On Error
When using DocumentsCorePack (DCP) in different environments (office, home, etc.) it is necessary to configure 2 profiles for the client.
One for the IFD connection and one for the standard connection. These profiles are configured via the DCP dataprovider on the client.
Please open the registry and add the the following string value toHkey_Current_User\Software\PTM EDV-Systeme\WordMailMergeClient.
String value= failoverprofile
This article contains a detailed guide on how to find out the version number for each mscrm-addons product in CRM 4.0.
Location of the Language Settings on the Client & Server
The name of the Language XML File is: .XML
(if you try to merge a document)
You are trying to read or write to protected memory, this is a sign that the memory is corrupt.
The reference is not set correctly.
This is caused by the Security Update for 2007 Microsoft Office System (KB2251419).
You have to delete this security update and the merge will work without any problems.
(Tested on XP with Office 2007)