- Blog


This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information. 
You can find the most acutal and relevenat information in our Knowledge Base at Blog


Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!

Default Sort Order for ActivityTools

When set up by default configuration, ActivityTools sorts activities in a specific order. This article outlines how this default order works. 

Minimum requirement: ActivityTools for Microsoft Dynamics CRM 2015

The default sort order follows the below rules:

First, it differentiates between two main categories: Activities and Emails.
Then, it searches the data fields and checks if a field has a value.
If a field has a value, this value serves as the base for the sort sequence. 

Emails are sorted according to the following values:

Activities are sorted according to the following values:

In the General Settings of ActivityTools, you can define 1 field that will be used for sorting. 
Once set, the results will always be sorted after this particular field. 
For further information, please have a look at our ActivityTools documentation (chapter “5.2 The General Settings-Tab”).

That's it! We appreciate your feedback! Please share your thoughts by sending an email to

Comments are closed.