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How to open the fields.xml settings?

The fields.xml Settings are server-side CRM Settings.

Navigate to Settings > Extensions / Products > TelephoneIntegration in CRM. 

Then open the SettingKeys.  

Figure 1: Products TelephoneIntegration Settingskeys


There, you will find the fields.xml value.

Please note: Do not change the value manually. Instead, use the TelephoneIntegration Server Configuration Tool in order to change the value.

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