Please note:This article applies to TelephoneIntegration for MS CRM 2011, 2013 and 2015, as well as to CRM 2015/2016.
Basically there are two ways to activate debugging:
Solution 1: Activating debugging via the TI-Setup
Solution 2: Activating debugging on your Client via the Registry
If you want to hide or block the toolbar in MS Word for non-DCP users on a terminalserver, please check the following steps:
1. You will have to create the following Reg key under current user instead of local machine:
HKLM\software\Microsoft\Office\Word\Addins\WordMailMerge.Connect (for example: HKCU\software\Microsoft\Office\Word\Addins\Wordmailmerge.connect)
3. Once you have created the reg key you can change the load behaviour for each user. Change it to
Figure 1: Security Issue: WordMailmErge Add-On Error
When using DocumentsCorePack (DCP) in different environments (office, home, etc.) it is necessary to configure 2 profiles for the client.
One for the IFD connection and one for the standard connection. These profiles are configured via the DCP dataprovider on the client.
Please open the registry and add the the following string value toHkey_Current_User\Software\PTM EDV-Systeme\WordMailMergeClient.
String value= failoverprofile
This article contains a detailed guide on how to find out the version number for each mscrm-addons product in CRM 4.0.
Location of the Language Settings on the Client & Server
The name of the Language XML File is: .XML
Outlook 2010 is having some severe problems with Ajax based functions. Being a reported error with Microsoft, there is still no fix available, but a workaroud.
(if you try to merge a document)
You are trying to read or write to protected memory, this is a sign that the memory is corrupt.
The reference is not set correctly.
This is caused by the Security Update for 2007 Microsoft Office System (KB2251419).
You have to delete this security update and the merge will work without any problems.
(Tested on XP with Office 2007)
Falls nach der Installation von DocumentsCorePack die Toolbar nicht angezeigt werden sollte oder aber die Toolbar im Betrieb verschwindet, kann man ein angefügtes Tool zur Diagnose ausführen.
To downgrade the KDTele-tools in order to use the previous event-model, simply donwload the downgrade package from:
and extract the package into a “downgrade” folder within the installation directory of the TelephonIntegration (TI) - Client component.