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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


FAQ on AttachmentExtractor
This article provides you with a collection of frequently asked questions regarding AttachmentExtractor. Should you deal with a certain issue regarding AttachmentExtractor, you might find the answer here. If not, do not hesitate to contact our support via support@mscrm-addons.com.

How to configure unscheduled fetches in GroupCalendar
This article outlines how to customize unscheduled activities properly. Please note that basic knowledge of FetchXML is required if you want to configure these GroupCalendars’ settings. Should you have any questions, please do not hesitate to contact our support via support@mscrm-addons.com.

How to create DocumentsCorePack templates
Office Open XML has been invented to enable the creation of very complex templates that would normally require the use of macros. This article contains a step-by-step description about how to create such a template.

How to concatenate documents (On Premise)

This article outlines how to concatenate different documents in one single document. 
Using the concatenate step, we can combine two or more documents and can thus create - independent of file format or properties of the document - a single Word document that contains all concatinated documents.   


TelephoneIntegration Client supports SIP Client

This article outlines how to connect your phone system with TelephoneIntegration, if no TAPI driver can be found. If you cannot find a proper TAPI driver for your VoIP phone system, but his VoIP phone system is based on SIP, then you might find the SIP Client wrapper really helpful.

Requirement: TelephoneIntegration (TI) Client v 7.109 or higher


How to start a service in DocumentsCorePack ServerBased (on premise)?

In Order to run a workflow- or dialog-Process, it is necessary to set up a new DocumentsCorePack (DCP) service to start the document generation process. This article outlines how to start a service in DocumentsCorePack ServerBased (DCP SB).


CRM 2016 Online Connection Issue in US-datacenters: 13th September 2016

Since today, 13th of September 2016, we are experiencing issues connecting to CRM Online instances located in datacenters in the United states. CRM Online customers in European, Asian Australian datacenters are not affected as of now.

NOTE: This is not mscrm-addons.com issue. Every 3rd party-solution using CRM SDK version lower than v 8.1 is affected.

This happened very unexpectedly and we are working hard to find a fix for this asap. A Workaround is currently deployed to the US instances. 

UPDTATE: Microsfot fixed the issue and everything was back to normal around Noon eastern time. 


We are proud to be a CRMUG Summit 2016 Gold Sponsor!

Join mscrm-addons.com and your Microsoft Dynamics® CRM peers, including Microsoft MVPs, subject matter experts, and Microsoft staff at CRMUG Summit 2016 taking place October 11-14 in Tampa, FL.


How to add custom fonts to MS Word templates

Most of the time, the regular Microsoft Word fonts are sufficient when it comes to the creation of new templates. However, sometimes it can be necessary to add a custom font. There are two possible ways to add a font.


How to use aggregation properly when creating templates

Aggregated fetches are a useful functionality when you create templates. Please click here to get an overview on aggregation in DocumentsCorePack.  This article provides you with a step-by-step tutorial on how to work properly with aggregation.