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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


How to resolve Windows Live Network is unavailable from this site error in CRM 2011 Online

Sometimes, the following error occurs when one tries to login at Microsoft Dynamics CRM 2011 Online Web Client:

"The Windows Live Network is unavailable from this site for one of the following reasons…”

image

Figure 1: Error message

This article focusses on how to resolve this error. 


How to enable debugging for PowerSearch (Silverlight)

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Please note: 
This article applies to PowerSearch in
MS Dynamics CRM 2011, 2013 and 2015

SILVERLIGHT ONLY


For newer versions of PowerSearch, please click here
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Access rights issues while starting configuration

On a migrated organization, make sure the dcp/gc/ti security role migrated from CRM 4 is deleted.

This migrated role might interfere with the new setup and block the user from installing, because rights are checked wrongly.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.


How to enable debugging for GroupCalendar

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Please note: This article applies to Group Calendar in 
MS Dynamics CRM 2011, 2013, 2015 and 2015/2016

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How to enable debugging for ActivityTools

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Please note:
This article applies to ActivityTools in
Microsoft Dynamics CRM 2011 and CRM 2013

(Click here for information on how to enable debugging in ActivityTools in 
higher CRM versions) 

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How to enable debugging for TelephoneIntegration

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Please note:
This article applies to TelephoneIntegration 
for MS CRM 2011, 2013 and 2015, as well as to CRM 2015/2016.

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Basically there are two ways to activate debugging:

Solution 1: Activating debugging via the TI-Setup

Solution 2: Activating debugging on your Client via the Registry


Print in Word General Error in DocumentsCorePack for MS CRM 2011

If you receive the below error message, please make a repair install of Office. This should resolve the issue.


How to configurate unmanaged custom entities

To successfully integrate our products with custom entities, these custom entites either have to be part of a managed solution or the navigation configuration has to be applied manually.


Email messages take hours or even days to go out through the email router for MS CRM 4.0

We once had the problem that some emails with a long text in it were taking ages till they were send. We are using the email router to send and receive emails to our support team.

As we moved some months ago from normal exchange to BPOS my first suggestion was that it has to do with the connection between BPOS and the Emailrouter. ( RU 14)

In the event-viewer I recognized the following entry:

#61042 - An error occurred while the outgoing email message with the subject Re: urgent problem with DCP config PTM CRM00114110 CRM: 0000132293' for ExchangeOnline: http://[servername]/PTMEDVSystemeGmbH for delivery through https://autodiscover-red002.mail.emea.microsoftonline.com/ews/Exchange.asmx The request failed with HTTP status 413: request entity too large,
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)bei System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) bei Microsoft.Crm.Tools.Email.Providers.ExchangeServiceBinding.CreateItem(CreateItemType CreateItem1) bei Microsoft.Crm.Tools.Email.Providers.ExchangeOnlinePollingSendEmailProvider.SendMessage(MessageType mailMessage) bei Microsoft.Crm.Tools.Email.Providers.ExchangeOnlinePollingSendEmailProvider.ProcessMessageInternal(email emailMessage)


WordMailMerge Add-on Error

Problem


Figure 1: Security Issue: WordMailmErge Add-On Error