This blog article outlines how to handle this error message when importing MSCRMADDONScomGeneralzip failed to import.
Figure 1: Error Message
If you see this error message, please import the solution manually. To do so, follow the below steps:
1) Navigate to Settings in your Microsoft Dynamics 365 application and open the Solutions with a click on it.
2) Click on the [Import Solutions]-button in order to open the Select Solution Package-window.
Figure 2: Import Solution
3) The Select Solution Package-window opens. Click on the [Browse]-button and import your required solution.
Figure 3: Select Solution Package window
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