In oder to change the CRM connection credentials for active CRM users for DocumentsCorePack Client and/or TelephoneIntegration Client for MS CRM, please follow the below steps.
For DocumentsCorePack Client
Open the DocumentsCorePack Client Data Provider from the StartPane with a right-click on it.
For TelephoneIntegration Client
To change the CRM Connection Credentials for TelephoneIntegration Client, please start the TelephoneIntegration Client in the StartPane with a right-click on it.
Next, click on Setup.
In the next window, switch to the CRM-tab and click on the [SetupConnection]-button. The CRM Connection setup opens. There, change your credentials as required.
That’s it! We appreciate your feedback! Please share your thoughts by sending an email to firstname.lastname@example.org.