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How to use TelephoneIntegrations' Smart Find feature
This article outlines how to use the Smart Find feature of TelephoneIntegration. This feature facilitates the find of all extensions related to an account.

How to install and use the SIP Tester Tool for TelephoneIntegration
If you are unsure if our SIPClient is compatible with your SIP-phone, we recommend you to use our SIP Tester Tool, which can be found on our website. This article outlines how to install and use the SIP Tester tool.

How to add a filter to a relationship in DocumentsCorePack Template Designer
This step-by-step-tutorial outlines how to add a filter to a relationship in DocumentsCorePack Template Designer. Usually, the simple creation of a relationship is enough, but sometimes, it can happen that you need to add a certain filter to a relationship.

How do I create a document that includes all child records of a certain entity?
This article outlines how to set up a workflow that will generate a document which includes all child records that are related to a certain entity. Once the workflow is established, it will concatenate all these generated documents and send it to the account.

How do I create relationships using DocumentsCorePack Template Designer? (Advanced)
This article outlines how to create - more or less complex - relationships in the DocumentsCorePack (DCP) Template Designer.

Default Sort Order for ActivityTools
When set up by default configuration, ActivityTools sorts activities by a specific order. This article outlines how this default order works.

How to import & export templates using the DocumentsCorePack Online Service Configuration
The DCP Online Configuration offers lots of useful functionalities, such as for example insert/export templates or insert fonts. This step-by-step tutorial outlines how to use them properly.

How to create a CRM view based button for CRM 2015/16
After embedding SmartBar (via the MainPage.html) into a CRM form or dashboard, a CRM view based button for CRM 2015/16 can be created.

Custom Result Fields in DropDown
This blog article outlines how to change the result and add additional fields to the dropdown-menu in order to create user defined result fields.

AttachmentExtractor SharePoint attributes
SharePoint attributes deliver additional information on the file origin based on CRM metadata. This article outlines the purpose of the different attributes.