This blog article outlines how to proceed if you get the following error message in your web browser: "Resource not found for the segment ‘ptm_......’.

This blog article outlines how to check the installation status on Microsoft AppSource.

Our GroupCalendar for MS Dynamics CRM 2011 fully supports CRM RU12 (Polaris).
Up to now, the only workaround was to open the GroupCalendar in a new Internet Explorer-window.
Up from v5.45, GroupCalendar opens again directly within CRM. Furthermore, Chrome and Firefox are also fully supported by the GroupCalendar. This release also supports older CRM Rollups!

Each product installs the following entities in CRM:

ptm_mscrmaddonstemp

This blog article will walk you through the required steps on how to install GroupCalendar and ActivityTools in a claims-based environment.

This article is valid for GroupCalendar for CRM 2011, 2013, 2015 and 2016 but only for CRM 2013 and older versions of ActivityTools. From CRM 2015 onwards ActivityTools does not have to be configured for IFD anymore!

The steps are the same for both products, so instead of an explicit product name, we will use the term the addon in this guide.