Sometimes, you may be asked to create a new settingskey for one of our products. This article outlines how to do so.
This blog article will walk you through the required steps on how to install GroupCalendar and ActivityTools in a claims-based environment.
This article is valid for GroupCalendar for CRM 2011, 2013, 2015 and 2016 but only for CRM 2013 and older versions of ActivityTools. From CRM 2015 onwards ActivityTools does not have to be configured for IFD anymore!
The steps are the same for both products, so instead of an explicit product name, we will use the term the addon in this guide.
When using per User licensing, it is mandatory to enable all users that should be licensed within CRM. It often occurs, that after installing the license via the License Manager, the below screen appears:
Figure 1: License Manager - Preview License
This is due to the fact, that the user (usually an admin), who is running the license-manager is not a licensed user at this point.
To enable this, specific users you will have to follow the below steps.
This article explains the security roles that must be assigned to users that should be allowed to use our Add-Ons.
When ordering licenses, you will be asked for the organisation unit name of your CRM system. This information is mandatory in order to create a license. Below, you can find a short description about how to get the necessary information for CRM 4.0 / CRM 2011.
Check the log textbox if the following statement is present (might be accomodated by a 401 exception).
Receiving a service unavailable response on a website usually indicates, that the application pool of the site is not running.
To solve this issue, open your InternetInformation Management and verify all required app pools are started.
Before you can upgrade your CRM 4 to 2011, you will need to uninstall all 3rd party addons and check that all buttons have been deleted. After the migration you can then install the latest version of each addon. Should you have not done this, then it will be more complicated to get rid of the buttons and icons before you can install the CRM 2011 addons.
++++++++++++++++++++++++++++++++++++++++++++++++++ Please note:This article applies to ActivityTools inMicrosoft Dynamics CRM 2011 and CRM 2013
(Click here for information on how to enable debugging in ActivityTools in higher CRM versions)
To successfully integrate our products with custom entities, these custom entites either have to be part of a managed solution or the navigation configuration has to be applied manually.