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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Save modes of RecordCounter for MS CRM 2011

If you hit the [OK]-button on the RecordCounter Server Config first, it will generate and save the fetches and then generate and import the RecordCounterServerConfig-solution.

In some cases it will be helpful to only save the fetches or only to import the solution.

This article describes how this can be achieved.


How to enable debugging for the RecordCounter

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Please note 

This article only applies to the RecordCounter in Microssoft Dynamics CRM 2011. 

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RecordCounter - Plugin Registration Error

If the error message Plugin registration error of PTM Plugins! appears after the installation of RecordCounter, it means that the plugin wasn’t updated successfully. To solve this problem, please follow the instructions of this article.


Execute Fetch from CRM 2011

Sometimes it can happen, that you want to execute a fetch simply to see if it works. And also see the results.

With the attached solution, you have the possibility to execute a fetch. Please note that this solution is not designed to generate fetches!


How to create a SettingsKey manually in MS Dynamics CRM 2011

Sometimes, you may be asked to create a new settingskey for one of our products. This article outlines how to do so. 


Configure RecordCounter for custom n:n relations

Please note: It is not possible to set up custom n:n-relations by using the tree view of the RecordCounter Server Config!

Instead, you have to use the Configuration Tool. To do so, click on the [Configure RecordCounter]-button to open it.


Configure RecordCounter for unmanaged custom entities

To successfully enable RecordCounter (RC) for unmanaged entities, please follow these instructions:

First, enable RC for the custom entity. Simply check the checkbox in the tree view of the RecordCounter Server Config.

Then open CRM, navigate to Settings and click on Customizations.


Activate per User licensing

When using per User licensing, it is mandatory to enable all users that should be licensed within CRM. It often occurs, that after installing the license via the License Manager, the below screen appears:

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 1: License Manager - Preview License

This is due to the fact, that the user (usually an admin), who is running the license-manager is not a licensed user at this point.

To enable this, specific users you will have to follow the below steps. 


How to get the unique organization name for CRM 4.0 and CRM 2011 (RTM / RTW)

When ordering licenses, you will be asked for the organisation unit name of your CRM system. This information is mandatory in order to create a license. Below, you can find a short description about how to get the necessary information for CRM 4.0 / CRM 2011.