mscrm-addons.com - Blog

IMPORTANT INFORMATION

This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information. 
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


When should I use the Deep Fetch Analyzer?

Please note: Do not activate the following feature without having consulted our support/dev team! The Fetch Analyzer uses an unusual fetch in the background. This is why you must not change this setting without consulting our support team.

However, should you have the permission from our support team, please follow the below instructions.

 

How do I activate the Deep Fetch Analyzer?

1) Open a random Word document and navigate to the mscrm-addons.com-tab. Next, open the Template Designer with a click on the [Insert Mail Merge fields] – button.

2) Open the Advanced Template Settings and navigate to the General-tab. 

3) Check the Use Deep Fetch Analyzer-checkbox and click on the [OK]-button.

Figure 1: Activate the Fetch Analyzer

4) Please insert a field of your choice (no matter which one) from the affected relation into the document. 

When should I use the Deep Fetch Analyzer?

1) In case there are problems when using the calculated fields-functionality. 

2) If more than 10 linked entities are used, you could get the following error message:

Figure 2: Error message

 

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com!


Recap: eXtremeCRM 2016 in NewPort Beach

There are no strangers here; only friends you haven’t met yet.
- William Butler Yeats

Figure 1: eXtremeCRM Newport Beach

This year’s eXtremeCRM did not only impress with a picturesque location, it was full of surprises!

Figure 2: Newport Beach

First of all, our booth was situated perfectly.
Next, we were provided with great news on Microsoft Dynamics 365 (CRM) and fantastic partners.
Alltogether, it was an extraordinary experience we wouldn’t want to miss! 

Figure 3: Booth 10 was the place to be!

Last but not least we were awarded with the Community Commitment price! Thank you all so much!

Figure 4: Community Commitment prize

All in all, it was an event we were glad not to miss!
That is why we will be part of the next eXtreme365 event in Lisbon too!
There's only one question left: Will YOU join us?

That's it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.


Rich email templates in Microsoft Dynamics 365 (CRM)

DocumentsCorePack (DCP) for Microsoft Dynamics 365 (CRM) enables you to define rich Dynamics 365 (CRM) eMail templates in Microsoft Word, bypassing the limitations of native Dynamics 365/CRM eMail templates. This enables DCP users to customize their email content with only a few clicks. All design options known form Microsoft Word can be used in the templates. 

This article outlines how to create such an email that contains an individual template.

Please note: Adding actual templates to emails requires that you have already created some templates in DocumentsCorePack. If you have not created a template yet, please have a look at this article.

1) Create a new eMail in Microsoft Dynamics 365 (CRM).
    (You could as well use an existing email, as long as it is an outgoing one.)
    Next, click on the [Create document]-button in the Command bar.

Figure 1: Create an eMail

2) In the next window, select the record for which you would like to select a template. 
    The available records are TO, CC and REGARDING. 

Figure 2: Select a record

3) Select a template from the list of previously created templates. (here: Gift Certificate)

Figure 3: Select a template

4) Your eMail appears now in the design of the template and can be customized as if you were working with a template only.

Figure 4: Added template

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.


Getting Started–Post AppSource Installation Steps on AttachmentExtractor

Thank you for deploying our MSCRM-ADDON AttachmentExtractor to your environment!

Still, there are a few brief steps that must be performed in order to finalize the setup.

1) Open the Getting Started Area
    In your Dynamics 365 environment, navigate to the Getting Started Area
    (Dynamics 365 > Settings > AttachmentExtractor)

2) Login and continue
    Next, enter your email address into the provided form or login to the Getting Started Area with an
    existing MSCRM-ADDONS user account.
    The Email address will be used to provide you with technical information only. 
    Click on the [Continue]-button in order to proceed.

3) Now please configure your AttachmentExtractor trial version

    > Setup a CRM connection profile & click on the [Retrieve Organization]-button.
    > Create a new AttachmentExtractor Service

For further details on the Configuration, please watch our brief video on how to Get Started with AttachmentExtractor!

That’s it! Thank you very much for your time! We hope you enjoy AttachmentExtractor!

Please also take our survey & get 10 percent discount on your next purchase!


Getting Started–Post AppSource Installation Steps on GroupCalendar

Thank you for deploying our MSCRM-ADDON GroupCalendar to your environment!

Still, there are a few brief steps that must be performed in order to finalize the setup.

1) Open the Getting Started Area
    In your Dynamics 365 environment, navigate to the Getting Started Area
    (Dynamics 365 > Settings > GroupCalendar)

2) Login and continue
    Next, enter your email address into the provided form or login to the Getting Started Area with an
    existing MSCRM-ADDONS user account.
    The Email address will be used to provide you with technical information only. 
    Click on the [Continue]-button in order to proceed.

3) Activate your GroupCalendar service
    Now please activate your trial by providing an Office 365 user.

4) Assign the GroupCalendar security roles
    Last but not least, please add the following security roles to your users:
     > mscrm-addons general security role
     > MSCRM-ADDONS.com GC AutoUpdate

That’s it! Thank you very much for your time! We hope you enjoy GroupCalendar!

Please also take our survey & get 10 percent discount on your next purchase!


Getting Started–Post AppSource Installation Steps on TelephoneIntegration

Thank you for deploying our MSCRM-ADDON TelephoneIntegration to your environment!

Still, there are a few brief steps that must be performed in order to finalize the setup.

1) Download the TelephoneIntegration Client
     Please download and install the TelephoneIntegration Client from our Download Center.

     This requires a quick and free registration to our Download Center.
     If you are already registered, please simply login in order to download our solution.

Figure 1: Register to our Download Center

2) Have a look at the TelephoneIntegration Client and User Guide
    For more detailed information on the installation process, we highly recommend you to have a look
    at the TelephoneIntegration Client Installation and User Guide on our website.

3) Assign the TelephoneIntegration Client security roles
    Last but not least, please assign the following mandatory security role to your users:
    > TelephoneIntegration Security Role

That’s it! Thank you very much for your time! We hope you enjoy TelephoneIntegration!

Please also take our survey & get 10 percent discount on your next purchase!


Getting Started–Post AppSource Installation Steps on SmartBar

Thank you for deploying our MSCRM-ADDON SmartBar to your environment!

Still, there are a few brief steps that must be performed in order to finalize the setup.

1) Assign the SmartBar security roles
    Please add the following role to your users:
    > MSCRM-ADDONS.com SmartBar

2) Embed SmartBar into your Microsoft Dynamics 365 environment
     > Open the form editor and add the ptm_SmartBar/MainPage.html webresource to the forms

Figure 1: Add webresource
       
> Save and publish your customization
       
        > Next, configure the SmartBar buttons

For further details on the Configuration, please watch our brief video on how to Get Started with SmartBar!


That’s it!
Thank you very much for your time! We hope you enjoy SmartBar!

Please also take our survey & get 10 percent discount on your next purchase!


Getting Started – Post AppSource Installation Steps on ActivityTools

Thank you for deploying our MSCRM-ADDON ActivityTools to your environment!

Still, there are a few brief steps that must be performed in order to finalize the setup.

1) Assign the ActivityTools security roles 
    Please add the following security role to your users:
    > MSCRM-ADDONS.com ActivityTools

2) Embed ActivityTools into your Microsoft Dynamics 365 environment.

     > Open the form editor with a click on the
[Form]-button.

> Next, add the ptm_ActivityTools/MainPage.html webresource to the forms

> Finally, save and publish your customization

For further details, please watch our brief video on how to Get Started with ActivityTools!


That’s it! Thank you very much for your time! We hope you enjoy ActivityTools!

Please also take our survey & get your 10 percent discount on your next purchase!


Getting Started–Post AppSource Installation Steps on PowerSearch

Thank you for deploying our MSCRM-ADDON PowerSearch to your environment!

Still, there are a few brief steps that must be performed in order to finalize the setup.

1) Assign the PowerSearch security roles
    Please add the following role to your users:
    > MSCRM-ADDONS.com PowerSearch

2) Embed PowerSearch into your Microsoft Dynamics 365 environment
     > Open a random dashboard where you want to install PowerSearch into and click on the [Edit]-button

Figure 1: Edit Dashboard

      > Next, add the ptm_PowerSearch/MainPage.html webresource to the forms
         and save and publish your customization

      > Now configure your PowerSearch with a click on the [Open Config]-button
         in the General Settings-tab of the Getting Started Page.

Figure Figure 2: Open the Config


For further details, please watch our brief video on how to Get Started with PowerSearch!

Figure 3: Video on how to get started with PowerSearch



That’s it!
Thank you very much for your time! We hope you enjoy PowerSearch!

Please also take our survey & get 10 percent discount on your next purchase!


Getting Started–Post AppSource Installation Steps on DocumentsCorePack

Thank you for deploying our MSCRM-ADDON DocumentsCorePack to your environment!

Still, there are a few brief steps that must be performed in order to finalize the setup.

1) Open the Getting Started Area
    In your Dynamics 365 environment, navigate to the Getting Started Area
    (Dynamics 365 > Settings > DocumentsCorePack)

2) Login and continue
    Next, enter your email address into the provided form or login to the Getting Started Area with an
    existing MSCRM-ADDONS user account.
    The Email address will be used to provide you with technical information only. 
    Click on the [Continue]-button in order to proceed.

3) Start with the configuration
    Now please configure your DocumentsCorePack service

> Setup a CRM connection profile & click on the [Retrieve Organization]-button
> Create a new DocumentsCorePack Service

For further details on the Configuration, please watch our brief video on how to Get Started with DocumentsCorePack!


Figure 3: Video on how to get started with DocumentsCorePack

4) Add that little Extra: DocumentsCorePack TemplateDesigner
    So that's it! Last but not least, please download the Template Designer in our Download Center 
    if you want to customize your own templates.
    (Or simply click on the [Download]-button in the Getting Started Area as displayed in Figure 4).

Basically, the standard DocumentsCorePack service contains some templates, but if you would like to test all capabilities of our DocumentsCorePack, the TemplateDesigner is a MUST-HAVE.

Now that's really it! Thank you very much for your time! We hope you enjoy DocumentsCorePack!

Please also take our survey & get 10 percent discount on your next purchase!