It is not recommended to use Integrated Security for Telephone Integration.
This blog article outlines how to customize the TelephoneIntegration Context Menu to create new activities and/or entities.
Requirements: TelephoneIntegration Client v.6.20 or higher
This short blog article explains how to use the TelephoneIntegration (TI) Client for Microsoft Dynamics CRM with a default web browser instead of Internet Explorer (IE).
Sometimes you may be asked to create a new settingskey for one of our products (e.g. if we developed a customization for you or if a special configuration is needed, etc.). To do so, please follow the six easy steps below.
Addons: AutoMerge, DocumentsCorePack, TelephoneIntegration
Please note:This article applies to TelephoneIntegration for MS CRM 2011, 2013 and 2015, as well as to CRM 2015/2016.
Basically there are two ways to activate debugging:
Solution 1: Activating debugging via the TI-Setup
Solution 2: Activating debugging on your Client via the Registry