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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Activate per User licensing

When using per User licensing, it is mandatory to enable all users that should be licensed within CRM. It often occurs, that after installing the license via the License Manager, the below screen appears:

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 1: License Manager - Preview License

This is due to the fact, that the user (usually an admin), who is running the license-manager is not a licensed user at this point.

To enable this, specific users you will have to follow the below steps. 


Information on Security roles: Which roles are needed for which solution?

This article explains the security roles that must be assigned to users that should be allowed to use our Add-Ons.  


How to get the unique organization name for CRM 4.0 and CRM 2011 (RTM / RTW)

When ordering licenses, you will be asked for the organisation unit name of your CRM system. This information is mandatory in order to create a license. Below, you can find a short description about how to get the necessary information for CRM 4.0 / CRM 2011.


How to open GroupCalendar for MS CRM 2011 directly

Simply open the following URL:

http://SERVER:PORT/ORGANIZATIONNAME
/WebResources/ptm_WebApplicationPreloaderGroupCalendar

 

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.


Connection dialog retrieves organizations, but refuses to connect

Check the log textbox if the following statement is present (might be accomodated by a 401 exception).


Service Unavailable after error in upgrade process

Receiving a service unavailable response on a website usually indicates, that the application pool of the site is not running.

To solve this issue, open your InternetInformation Management and verify all required app pools are started.


Upgrading CRM 4 to CRM 2011 with 3rd party addons.

Before you can upgrade your CRM 4 to 2011, you will need to uninstall all 3rd party addons and check that all buttons have been deleted. After the migration you can then install the latest version of each addon.
 
Should you have not done this, then it will be more complicated to get rid of the buttons and icons before you can install the CRM 2011 addons.


Access rights issues while starting configuration

On a migrated organization, make sure the dcp/gc/ti security role migrated from CRM 4 is deleted.

This migrated role might interfere with the new setup and block the user from installing, because rights are checked wrongly.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.


How to enable debugging for GroupCalendar

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Please note: This article applies to Group Calendar in 
MS Dynamics CRM 2011, 2013, 2015 and 2015/2016

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mscrm-addons – version number guide for CRM 4.0

This article contains a detailed guide on how to find out the version number for each mscrm-addons product in CRM 4.0.