mscrm-addons.com - Blog

IMPORTANT INFORMATION

This blog is deprecated since July 2020.The articles below are no longer maintained and might contain outdated information.
You can find the most acutal and relevenat information in our Knowledge Base at support.mscrm-addons.com

News.mscrm-addons.com Blog

Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!

How to integrate SharePoint with CRM and MS Dynamics 365

On March 21, 2017 in *General* by Alex

This article outlines how to integrate SharePoint with CRM. It is valid for CRM 2013 and higher.

Tagged With: 2013, 2015, 2016, 365, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, configuration, DCP, DocumentsCorePack, GC, GroupCalendar, install, PowerSearch, PS, PS 2.0, SB, Server, SharePoint, Silverlight, SmartBar, SP, TelephoneIntegration, TI

Where do I find the Unique Organization name in Microsoft Dynamics 365?

On January 27, 2017 in *General* by Alex

When ordering licenses, you will be asked for the organisation unit name of your Microsoft Dynamics 365 (CRM) system. This information is mandatory in order to create a license. Below, you will find a short description on how to get the necessary information for MS Dynamics 365.

Tagged With: 365, ActivityTools, AE, AT, AttachmentExtractor, Client, DCP, DocumentsCorePack, GC, GroupCalendar, license, PowerSearch, PS, PS 2.0, SB, Server, SmartBar, TelephoneIntegration, TI

How to upgrade to Microsoft Dynamics 365

On December 23, 2016 in *General* by Alex

Our addons are ready for Microsoft Dynamics 365! It requires only a few easy steps to upgrade our addons to Microsoft Dynamics 365.

Tagged With: 365, ActivityTools, AE, AT, AttachmentExtractor, Client, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS 2.0, SB, Server, SmartBar, TelephoneIntegration, TI, update, upgrade

How to uninstall our solutions from CRM

On September 28, 2016 in *General* by User

No matter, if you install our solutions manually in Microsoft Dynamics CRM or if you install our solutions via AppSource, please follow the steps below to uninstall our products.

Tagged With: ActivityTools, AE, AM, AppSource, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS 2.0, SB, Server, SmartBar, TelephoneIntegration, TI, uninstall

CRM 2016 Online Connection Issue in US-datacenters: 13th September 2016

On September 13, 2016 in *General* by Michael Dohr

Since today, 13th of September 2016, we are experiencing issues connecting to CRM Online instances located in datacenters in the United states. CRM Online customers in European, Asian Australian datacenters are not affected as of now.

NOTE: This is not mscrm-addons.com issue. Every 3rd party-solution using CRM SDK version lower than v 8.1 is affected.

This happened very unexpectedly and we are working hard to find a fix for this asap. A Workaround is currently deployed to the US instances.

UPDTATE: Microsfot fixed the issue and everything was back to normal around Noon eastern time.

Tagged With: 2016, error, Online, troubleshooting

How to install your license key

On June 30, 2016 in *General* by User

Thank you for using our mscrm-addon!

The following overview was created to support you when it comes to the installation of a new license key.

Tagged With: ActivityTools, AE, AT, AttachmentExtraction, Client, DCP, DocumentsCorePack, GC, GroupCalendar, install, license, PowerSearch, PS 2.0, SB, Server, setting, SmartBar, TelephoneIntegration, TI

How to install a license key - Overview

On June 23, 2016 in *General* by User

A valid license key is the key to a smoothly running mscrm-addons.com product. Having an invalid license stops the whole product from working. An invalid license will never have any impact on your CRM, it only limits the addon itself.

Tagged With: 2013, 2015, 2016, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, GC, GroupCalendar, install, license, Online, OnPremise, PowerSearch, PS, PS 2.0, SB, Server, Silverlight, SmartBar, TelephoneIntegration, TI

Requirements for a new license

On May 23, 2016 in *General* by User

To facilitate and to speed up the issuing process of a new license, we kindly ask you to
send us a short e-Mail including answers to the following questions.

Tagged With: Silverlight, 2011, 2013, 2015, 2016, 365, ActivityTools, AE, AM, AT, AttachmentExtractor, AutoMerge, Client, DCP, DocumentsCorePack, GC, GroupCalendar, license, PowerSearch, PS, PS 2.0, SB, Server, SmartBar, TelephoneIntegration, TI

How to remove dependencies when you delete a solution manually in CRM

On January 7, 2016 in *General* by weiss alexander

When you try to delete a solution, it will show you an error message if there are any dependencies.

To solve this issue, please follow the steps below.

Tagged With: 2011, 2013, 2015, 2016, 365, 4.0, ActivityTools, AE, AT, AttachmentExtractor, Client, Dashboards, DB, DCP, DocumentsCorePack, error, GC, GroupCalendar, PowerSearch, PS, PS 2.0, RC, RecordCounter, SB, Server, SmartBar, TelephoneIntegration, TI, troubleshooting

How to upgrade to Microsoft Dynamics CRM 2016

On December 18, 2015 in *General* by User

This article provides step-by-step instructions regarding to the upgrade of our addons to Microsoft Dynamics CRM 2016.

Our addons provide a wide range of helpful features! But before you will be able to enjoy the various benefits of or addons for MS CRM 2016 there is some work (at least let us call it like that) waiting for you:

The upgrade.

Tagged With: Silverlight, 2011, 2013, 2015, 2016, ActivityTools, AE, AT, AttachmentExtractor, DCP, DocumentsCorePack, GC, GroupCalendar, PowerSearch, PS, PS 2.0, SB, SmartBar, TelephoneIntegration, TI, update, upgrade

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