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Hello and welcome to our blog! What can we do for you? Are you looking for further technical information or step-by-step instructions to our products? Or would you like to read the latest news on mscrm-addons? Please feel free to browse our blog for detailed information and to share our posts!


Call recording feature for TelephoneIntegration
TelephoneIntegration Client offers the possibility to record and store phone calls in Microsoft Dynamics 365 (CRM). This article outlines how to use this feature.

How to use TelephoneIntegrations' Smart Find feature
This article outlines how to use the Smart Find feature of TelephoneIntegration. This feature facilitates the find of all extensions related to an account.

Where do I find the Unique Organization name in Microsoft Dynamics 365?
When ordering licenses, you will be asked for the organisation unit name of your Microsoft Dynamics 365 (CRM) system. This information is mandatory in order to create a license. Below, you will find a short description on how to get the necessary information for MS Dynamics 365.

How to boost your marketing campaigns in MS Dynamics 365 with PowerDialer for TelephoneIntegration
Our MSCRM-ADDON TelephoneIntegration offers lots of valuable features that will boost your daily phone tasks and track your phone call activities in Microsoft Dyamics 365 (CRM). One of them is the PowerDialer.

How to create a PowerDialer list based on the custom PowerDialer list entity
Power Dialing lists in TelephoneIntegration for Microsoft Dynamics 365 (CRM) usually bases on Microsoft Dynamics 365 (CRM) Campaign Activities or on custom power dialer list entities. But you can also create a Power Dialer list based on custom power dialer list entities. Please follow the below tutorial in order to create such a list.

How to work with PowerDialer for TelephoneIntegration
The handling of PowerDialer for Microsoft Dynamics 365 (CRM) is very intuitive. This article outlines how easy it is to work with PowerDialer.

How to upgrade to Microsoft Dynamics 365
Our addons are ready for Microsoft Dynamics 365! It requires only a few easy steps to upgrade our addons to Microsoft Dynamics 365.

Recap: eXtremeCRM 2016 in NewPort Beach
There are no strangers here; only friends you haven't met yet. - William Butler Yeats

Getting Started–Post AppSource Installation Steps on TelephoneIntegration
Thank you for deploying our MSCRM-ADDON TelephoneIntegration to your environment! Still, there are a few brief steps that must be performed in order to finalize the setup.

Recap: CRMUG Summit 2016 in Tampa
Amazing. Awesome. Indcredible. Prodigious. Stunning. Fascinating. Marvelous. Surprising. Wonderful… there are not enough words to describe how breathtaking this year’s CRMUG Summit 2016 in Tampa was.